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Unable to log weight

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‎11-11-2017 15:04

‎11-11-2017 15:04

Hi 

I can no longer log weight in the app. I can not switch to a keyboard with letters and numbers

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‎11-13-2017 07:02

‎11-13-2017 07:02

Hello @Metjakobsen, have a warm welcome to the Fitbit Community, it's nice to have you on board. Smiley Happy

 

Thanks for bringing this to my attention. Would it be possible for you to reply to me with a screenshot of the Weight Tile when you're trying to log in a new weight? Usually when trying to log in a new weight log, the keyboard on your phone will change to display only numbers when you tap on the current weight:

 

WeighLog.jpg

 

 

Thanks for your patience and understanding, I'll be waiting for your reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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