05-27-2017
20:43
- last edited on
05-29-2017
08:50
by
MarcoGFitbit
05-27-2017
20:43
- last edited on
05-29-2017
08:50
by
MarcoGFitbit
I can't get txt notifications on my Fitbit I have an iPhone 7 Plus does anyone have the same problem?
Moderator Edit: Clarified Subject.
05-29-2017 09:50
05-29-2017 09:50
Hello @Marcoitaliano, thanks for joining the Fitbit Community, it's nice to have you on board!
If your Blaze is not receiving notification, please check on your tracker is Notifications have been turned on by swiping down the screen while on the clock face. If they're turned on, please try the following:
If this doesn't do the trick, let's try resetting Notifications:
I hope this can be helpful, give it a try and keep me posted in case you need anything else!
05-29-2017 13:43
05-29-2017 13:43
I haven't been able to receive notifications, I tried all the suggestions even "forgetting" my Fitbit. But so far no good, I can't even get the application to find my Blaze now! It's frustrating.
05-30-2017 07:24
05-30-2017 07:24
Hello @Kkmom, have a warm welcome to the Fitbit Community.
If the Fitbit app is not finding your Blaze, please restart it once again by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen, then plug it in and make sure it's charging. Make sure there are no other Bluetooth devices around and that you have a strong Wi-Fi signal, then proceed by trying to set up your tracker as a new device:
Please give this a try and let me know the outcome, I'll be happy to continue helping you.