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Unable to reply messages in the Fitbit App.

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‎03-10-2019 15:47 - last edited on ‎03-11-2019 07:45 by Moderator Alum

‎03-10-2019 15:47 - last edited on ‎03-11-2019 07:45 by Moderator Alum

On the Fitbit app, I’m not able to send messages like before. All messages show up, but when I try to reply, it says I am not friends with that user (even though I am). Also, when I try to post a picture, it says that it won’t go through. Help!

 

Moderator Edit: Clarified Subject.

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‎03-11-2019 07:51

‎03-11-2019 07:51

Hello @avaswanson, have a warm welcome to the Fitbit Community, it's great to have you on board the Fitbit Community. Smiley Happy

 

I appreciate your participation in the Forums and for sharing your experience with us. I know you've tried to send a screenshot, so please follow these steps to add a picture to your reply. This will be very helpful for us to check this further. 

 

Thanks for your patience and understanding, we'll be waiting to hear from you. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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