Unable to see Sleep stages / Charge 2.

[Hpycmpr]

First night sleep tracker tracked sleep stages. Last night it did not. I cannot see the sleep stages from the previous night when it did track them either. 

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @Hpycmpr, have a warm welcome to the Fitbit Community, it's great to see new people around! 

Recently we fully released in-app error notifications that provide an explanation for why you aren't receiving Sleep Stages on any given night. This is meant to provide insight into what might be occurring to cause this.The error messages are the following:

1. We need more than 3 hours of sleep to reliably calculate your sleep stages. Learn more
2. Your tracker couldn't get a consistent heart rate reading while you slept. Learn more 
3. We couldn’t generate sleep stages for this sleep. Please try again tomorrow. Learn more

In this case I would like to suggest you to please check the sleep tile to see if these messages appear there, this will give an indication of the issues that might be preventing the tracker from recognizing Sleep Stages. 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. 

[Hpycmpr]

Thanks, I went online and read that there is a sleep sensatitivy setting. I changed it to sensitive and it has worked ever since. 

[MarcoGFitbit]

Hello @Hpycmpr, thanks for taking the time to reply, I hope you're having a great day. 

I'm really glad that sleep stages are working for you now. In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!