Unable to set up Charge 2 on iPhone XR

[Traceyjand]

My iPhone XR can’t find my Fitbit 2 on Bluetooth I’ve tried all suggestions to no avail

Moderator Edit: Clarified Subject.

[Pmfmct]

Also have a XR. I can synchronize but on my phone app it doesn’t show bpm, and I am not receiving text notifications on my charge 2. Tried every suggestion I have seen and nothing works 

[MarcoGFitbit]

Hello @Traceyjand and @Pmfmct, have a warm welcome to the Fitbit Community, it's great to have you on board. 

I appreciate your participation in the Forums and for sharing your experience with us. @Traceyjand, please keep in mind that your Charge 2 does not pair nor sync through the Bluetooth settings on your phone but through the Fitbit app. If you're having trouble setting up your device, please try the following steps:

1. Turn off Bluetooth on your phone; wait 10 seconds, and then turn it back on.
2. Make sure you have a strong WiFi signal and that there are no other Bluetooth devices around that might interfere with the setup process.
3. Restart your Charge 2.
4. If you can't set up after a restart, reboot your phone or tablet and try to set up again.
5. If you can't set up after the reboot, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your phone or tablet and try to set up the Charge 2 one more time. 

@Pmfmct, if you're having trouble syncing, that explains why your Charge 2 is not receiving Notifications, would it be possible to let us know which troubleshooting steps have you tried so far? This will be very helpful for us to check this further. 

Thanks for your patience and understanding, if there's anything else we can do for you, please feel free to reply.

[Pmfmct]

I have discovered that I need to do the below steps every day/2 days. The fitibit does show as a paired device until I do the steps below. It is very annoying and worked fine on my Iphone 7. Dec 15th I bought an Iphone XR and since then it never stays paired.