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Unable to set up Notification on Charge 2.

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‎10-05-2018 08:04 - last edited on ‎10-08-2018 08:45 by Moderator Alum

‎10-05-2018 08:04 - last edited on ‎10-08-2018 08:45 by Moderator Alum

Can not get my text and call notifications to sync to my charge 2. I have a iPhone 5s and the iOS is 12.0. Help please! Everytime I try to set up notifications it says that all day sync can not be set up at this time.

 

Moderator Edit: Clarified Subject.

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‎10-08-2018 08:47

‎10-08-2018 08:47

Hello @MelissaSc, thanks for joining the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate your participation in the Forums and for sharing your experience with us. At this moment I would like to suggest you to restart your Charge 2 and your phone. Then go to the Fitbit app and try to enable Notifications again, making sure there are no other Bluetooth devices around and that your Charge 2 has already synced with the Fitbit app. 

 

If you're still seeing the same error message, turn off Bluetooth on your phone for 15 seconds and try to enable Notifications again. 

 

I hope this can be helpful, if there's anything else I can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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