Unable to sync Fitbit One

[Choice9patch]

Since last Fitbit app update (IOS), I’m unable to sync my Fitbit ONE. I have remove and reinstalled the app. Fitbit is fully charged. 

[SteveH]

The usual things to try when you get syncing issues are:

• restart phone
• restart fitbit using this procedure: Help article: How do I restart my tracker?
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?
• if none of that works then contact customer support: contact.fitbit.com

[MarcoGFitbit]

Hello @Choice9patch thanks for joining the Fitbit Community, it's great to have you on board. It's great to see you too @SteveH, thanks for all your help. 

@Choice9patch I appreciate your participation in the Forums and for sharing your experience with us. At this moment, I would like to ask you to try the troubleshooting steps kindly posted by @SteveH and if you find his post helpful, please mark it as a solution. This will be very helpful to other members facing the same situation. 

If there's anything else we can do for you, please feel free to reply, we'll be happy to help.