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We’ve been asking for an update for months! What is Fitbit doing about this bug? No response is not what I expect from Fitbit. We are paying customers and deserve to know whe. This will be rectified. Thank you
We shouldn’t be receiving no response or results from this. However it’s what I’ve come to discover is the typical response from Fitbit. They ignore faults or certain aspects of there app, it’s their standard response.
I just called Fitbit with the same complaint regarding the new app on the iPhone. It does NOT give you the option to "sneak peek" & you must join the challenge without knowing who's in the group. Some people start many groups & I have no idea which may be my usual group of friends. My FB service rep replied - sorry, this is the way it is now. What a waste! They should at least remove the words to select (sneak peek).
I’d also gotten tired of the no response so I reported it along with other issues - response known issues and no date for fixing. I told them that is an unacceptable response. Oh well. If it weren’t for my friends I would do something else for fitness monitoring
