Update 6/26/2018: In-app Notifications no longer in Notification Center

[KateFitbit]

Update 6/26/2018: Hi Everyone, I've merged a few threads together. Thanks for your iOS notification reports.

Based on customer feedback, we stopped showing notifications in the Notification Center. You can continue to receive these notifications as push notifications by turning on Push Notifications in the app under Account > Notifications. Additionally, ensure that Notifications is selected in your iPhone settings. 

[Zeta18]

I’ve not liked the in-app changes, but none of the app notifications are working in anyway. I’ve checked all the boxes and followed all the suggestions and still nothing. It’s super frustrating. Good job fixing everything that wasn’t broke. 

[Notdebie]

Not solved !!!!

[Motherlove]

Same for me. No notifications today on my blaze. 😢

Sent from my iPhone

[WoodyJohn]

I spoke too soon. I received 2 notifications but then they stopped.

[Motherlove]

Same here. I received them yesterday but nothing today. I sent an email to the support team. No reply yet. 😢

Sent from my iPhone

[Rose_M]

Still Not receiving notifications here either.  I hope Fitbit realizes their solution isn’t working!! Just reinstate the old program— it worked. 

@WoodyJohn, thank you for the info about persistent banners. I wasn’t aware-Great Tip! 👍

[bjacobson]

I have done all that you suggested and the notifications still don't come through.  I hope Fitbit fixes this.  

[Motherlove]

I have also done exactly what was instructed and still nothing. Hope the tech guys can make an A+ on fixing this. We will all be mighty happy when it’s fixed. 😢

Sent from my iPhone

[Meepsanne]

Read the thread and see that notifications are not displaying in-app since June 15, as I’ve experienced. All settings are on for push notifications, banners, and badges (always have been) but I still do not get anything anymore. Tried hard close/reboot, still nothing. Suggestions or thoughts? Bug fix? (iPhone 10)

[Notdebie]

The app removed it to accommodate those that didn’t like the notifications .... supposedly they are working to get it back

Sent from my iPhone

[Ktengstrom]

So if Fitbit decided not to use the Notification Center anymore (which I disagree with), what is the point of keeping it in the app? Can you make an update to turn that button off? Seems like a waste of space. 

[Rose_M]

@Ktengstrom

hi! That is also the tab where we receive message notifications - which is, for the time being, still functioning properly. 😉

@Notdebie

I hope Hope HOPE they are working to bring it back! As others have said- let those that don’t like it turn it off!! We miss those encouraging notifications!!! 

[MarcoGFitbit]

Hello everyone, I hope you're having a great day! 

I appreciate you have come and let me know this issue seems to be affecting some of you. At this moment I will forward this information to our team and once I have more information to share with you about this situation, I'll make sure to update this thread accordingly. 

If there's anything else you might want to add or if there's anything else I can do for you in the meantime, please let me know, I'll be happy to help. 

[SDsss]

For some reason cannot read message sent from other Fitbit member can read in notifications of the iPhone but not the Fitbit app

Sent from my iPhone

[Motherlove]

Thank you. Appreciate your immediate response and hopefully the issue will be resolved soon.

Faithful FitBit Member 😢

Sent from my iPhone

[bjacobson]

none of those suggestions work.  Evidently Fitbit decided to discontinue this service.  Terrible decision on their part!

[Meepsanne]

This morning the banner notifications started working... however I’d really prefer the in-app notifications were returned!

Sent from my iPhone

[Motherlove]

Agreed!!! Mines have not started working yet but will keep hope alive.

Sent from my iPhone

[Motherlove]

Agreed 100+%

Sent from my iPhone

[bjacobson]

They are not working for me.