09-20-2019 22:38
09-20-2019 22:38
Just purchased Versa 2 today and won't update on my I Phone 5 as it says latest version not compatible with my phone.
Is this correct as cant locate any info on it
09-21-2019 01:49
09-21-2019 01:49
I think the problem may be with the level of iOS.
Fitbit say: "Beginning with the release of the iOS app version 3.00, for new Fitbit app features and fixes, your phone must be running iOS 11+. To learn more see Apple’s help article. Users on iOS 10 and below will still be able to access the Fitbit app up to version 2.95. "
taken from: https://community.fitbit.com/t5/iOS-App/iOS-11-Required-for-Future-Updates/m-p/3594608#M108237