Versa 2 no longer tracking GPS

[Soppolicious]

Hi all,

I’ve tried searching on here for the answer but can seem to find anything which will help.

My Versa 2 is no longer tracking the GPS route after an exercise has been recorded. (Not showing a map along with all the stats) I’ve tried this for Running, Walking, and Cycling with the majority on auto detect exercise but also when I start a tracked exercise.

I’ve followed all the advice given on other threads and all my location/app settings are as they should be (Iphone). I’ve also had my phone on me during the exercise. 

The last GPS map I can see on my exercises was on the 3rd March 2020. 

If anyone could shed any light on this I would really appreciate it.

Thanks in advance. 

[Steverino]

I have had similar for my Charge 3 - gps exercise tracking hasn’t worked since last sunday

[Stsquire]

Same.....fitbit versa no longer tracking gps. It connects to my phone, Samsung S10, but somewhere after I start cycling it disconnects and never makes connections again. I can't get any stats except time. Very frustrating. 

[Rich_Laue]

Check the GPS status on the top of the screen. I find restarting the Android gets me connected, long before the phone has completely started up. 

Also check and make sure the Fitbit app has permission to run in the background. 

[Stsquire]

I've tried restarting the phone, uninstalled and reinstalled the fitbit app, restarted my versa.....none worked. Also yes the tracker has permission to run in the background. 

[Rich_Laue]

Does the tracker ever show connected before starting the run? 

How do I use GPS on my Fitbit device?

[Stsquire]

Yes then shortly after it disconnects