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Versa 2 not receiving notifications

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‎12-14-2019 16:33

‎12-14-2019 16:33

Just bought Versa 2 Fitbit smart watch. Followed all recommendations and steps with downloading latest Fitbit app and updating to latest Versa 2 software and still not receiving any notifications on my Versa 2 smart watch. Its very disappointing and frustrating 

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4 REPLIES 4

‎12-14-2019 16:42

‎12-14-2019 16:42

What phone are you using?

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‎12-14-2019 17:18

In response to SunsetRunner

‎12-14-2019 17:18

I am using IPhone 7

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‎12-14-2019 19:51

In response to Nuta1985

‎12-14-2019 19:51

I'll move your post to the iOS so those that are able to help will know that you have an iOS issue. 

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‎12-17-2019 04:24

‎12-17-2019 04:24

Hello and welcome @Nuta1985 

Congratulations on the purchase of the Versa 2! I’m sorry your not receiving your notifications at this time. Currently notifications are an issue being addressed by the Fitbit Team. Please view this thread here for more information: https://community.fitbit.com/t5/iOS-App/Stopped-seeing-notifications-after-updating-to-iOS-13/td-p/3...

Pay special attention to page one of that thread and follow all the steps very carefully. If you’re still experiencing issues after carefully performing the steps provided then please keep an eye on that thread. If any further updates or information become available it will be posted there. Hopefully the posted steps will have you up and running again. 

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