03-13-2020 14:08 - last edited on 03-15-2020 16:20 by LiliyaFitbit
03-13-2020 14:08 - last edited on 03-15-2020 16:20 by LiliyaFitbit
I receive call notifications but not text?
Moderator edit: subject for clarity
03-15-2020 16:23 - edited 03-15-2020 16:24
03-15-2020 16:23 - edited 03-15-2020 16:24
Welcome to the Fitbit Community, @Bridget7531. I am sorry for the delayed response.
I appreciate your participation in the Forums and sharing that you don't receive text notifications. Thank you for letting me know that you receive call notifications. Our team has recently released a new version of the Fitbit app. Please make sure you have downloaded the new version by following these instructions.
For more information about notifications and the troubleshooting steps, please see this help article: How do I get notifications from my phone on my Fitbit device?
Please keep me posted, I'll be around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.