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Versa won't connect to Bluetooth - Iphone 8

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-16-2018 19:12 - last edited on ‎04-23-2018 06:43 by Moderator Alum

‎04-16-2018 19:12 - last edited on ‎04-23-2018 06:43 by Moderator Alum

I just got my Fitbit versa today! I’m trying to connect with my iphone8 and it’s not connecting with Bluetooth. It’s not even recognizing the watch. Disappointed. 

 

 

Moderator Edit: Updated Subject For Clarity.

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63 REPLIES 63

‎04-17-2019 09:25

In response to MarcoGFitbit

‎04-17-2019 09:25

I'm trying to connect my Versa with my Apple Airpods. It searches and tells me there are no devices found. Also the Versa doesn't seem to want to stay connected to my wi-fi network. I followed the instructions at the top of this thread and it did not help. This is very frustrating and I'm starting to think I should have spent the money on an Apple Watch.

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‎04-23-2019 18:44 - edited ‎04-25-2019 17:35

In response to Tulip1

‎04-23-2019 18:44 - edited ‎04-25-2019 17:35

Hi @Tulip1, welcome to our Community!

 

I'm sorry for my delayed response and appreciate you for your efforts in trying the suggested steps posted on this thread. You did a great job! I've gone ahead and informed our Support Team about your concern. They'll be contacting you via email, so keep an eye to your inbox.

 

I'll be around, so let me know the outcome!

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‎05-30-2019 01:27

‎05-30-2019 01:27

My iPhone 8 Plus won’t pair to my Fitbit versa it was workin fine til yesterday I noticed that the time was 20mins off and I restarted the app an watch now the Fitbit won’t pair to my blue tooth or app an stuck on “download app” but it shows that it Synces!! But won’t do anything what a disappointment for what I paid 230$. An can’t use the watch.. 

 

also I think that what we pay for the Fitbit versa it should have the calling  on it like the iTouch watch does. Which that’s the only thing I like about that one but Fitbit would Be perfect had that option iTouch is 60$ watch that has it why can’t versa ??? I think it’ should be added 

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‎05-31-2019 09:54

In response to KBuzard18

‎05-31-2019 09:54

Hi @KBuzard18. It's great to see a new member around!

 

Thanks for letting me know about your Versa, as well for the troubleshooting steps that you've tried. You did a great job! I've checked with our Support Team and apparently they already took your case under their wings. I'm glad they're taking care of your case.

 

By the way, I love your idea and the best place to make your voice heard is the Feature Suggestions board, where you can submit new ideas and share them with other members. Take a look at this similar idea, show your support by adding your vote and sharing your comment.

 

See you around!

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