help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Watch did not update time when changing timezones.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-24-2018 18:53 - last edited on ‎09-25-2018 08:07 by Moderator Alum

‎09-24-2018 18:53 - last edited on ‎09-25-2018 08:07 by Moderator Alum

Changed time zone and watch did not sync time. Never happened before. 

 

UPDATE:

Changed time zone and ionic watch did not sync time. Never happened before. 

 

Moderator Edit: Clarified Subject.

Best Answer
0 Votes
1 REPLY 1

‎09-25-2018 08:09

‎09-25-2018 08:09

Hello @Withecr, I hope you're doing well, it's nice to see you around. Smiley Happy

 

I appreciate your participation in the Forums and for reporting this situation to us. Please note that your Fitbit Ionic will always reflect the time currently showing on your phone. So, if you notice the time hasn't updated after you change time-zones, please sync your Ionic. If it's still the same after syncing, restart the Ionic by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen, then sync the Ionic again. 

 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer