help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

When trying to open barcode scanner, the app freezes

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-06-2024 05:07

‎06-06-2024 05:07


as title says.

Any help?

 

thanks

Best Answer
1 REPLY 1

‎06-11-2024 09:35

‎06-11-2024 09:35

Hi there, @Adeuel.

Thanks for bringing this to my attention. While this is odd, let's try to log out from your account, force quit the Fitbit app and reboot your phone. Once that is done, open the Fitbit app, log back in to your account and try using the bar code feature to log your food.

Best Answer
0 Votes