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Won't sync, can't get notifications, no heart rate, clock face wrong.

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‎04-25-2017 15:00

‎04-25-2017 15:00

1sr week, great. It works. Now.....what is the point. £160 of tosh. And I've got the £99 scales. It won't sync, it won't send notifications, it won't pair with my phone. It did it a week ago. Now it can't find my phone when it's 2 centimetres away!!! The only thing that gets my heart rate up is this thing on my wrist that doesn't do what I paid for......

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‎04-26-2017 00:19

‎04-26-2017 00:19

First thing to try when a fitbit misbehaves is a restart using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

It's much like rebooting a computer. It does no harm and can sort out all sorts of problems. It doesn't always work first time though so give it a few tries. If it still won't connect after that then there are some more things to try in this help file: http://help.fitbit.com/articles/en_US/Help_article/1866

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