01-30-2024 17:53
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01-30-2024 17:53
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I noticed that lately the app is not accurate when showing what day I did exercise. For example, I went to the gym today(Tuesday) and logged my workout, I also went Saturday and Sunday but not Monday. This is what is showing so seems like I didn’t go Sunday or today ! I synced my watch multiple time but this has been happening for weeks and it’s making me lose track of when I exercised.
01-31-2024 04:06
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01-31-2024 04:06
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@Nat101415 Are these workouts you are manually logging into the app or are you tracking them with your watch?
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

01-31-2024 04:52 - edited 01-31-2024 04:53
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01-31-2024 04:52 - edited 01-31-2024 04:53
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@Heather-S I am tracking them with my watch !

01-31-2024 05:47
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01-31-2024 05:47
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I have spoken with Google disability support and Fitbit customer care representative, including supervisors about this issue. The problem for me started in early September. I have had seven days of exercise each week since early September, but the information reported for weekly totals, and daily exercises is an accurate best and Unreliable in total. I have seen days in which I have completed more than 24 hours of exercise. I have seen weekly totals for exercise of three for, five and six days and on all those weeks I have exercised all seven days. I know Fitbit is aware of the problem . I am a blind user dictating this on my iPhone SE third generation running iOS version 17.3. I am running Fitbit most current version 4.9.1. I hope you will be able to understand my ramblings.

01-31-2024 15:45
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01-31-2024 15:45
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@Nat101415 Have you tried deleting the app and reinstalling?
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

