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iOS 10 App Setup Problems

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I am trying to set up the fitbit app on my iphone 6s.  I keep getting the following error

Opps, Something went wrong Please try again. there was a problem communicating with the secure web proxy server (HTTPS).

 

Any help will be appreciated

Thank You

 

 

 

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4 REPLIES 4

Never Mind, I got it,  my iphone had an app on it with a vpn setup which was causing the connect problem

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Ah!! That's what my problem was! No app gets between me and my Fitbit!! LOL!

Thank you vey much!

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How did you locate the app that was using the VPN!? I'm having a similar issue. I reset my phone, reset my blaze, deleted device. Nothing is working. And NOW when I try and add the device back it won't connect. Help!

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On your Iphone go to settings, then go down to general

under general scroll down to vpn, you will see a list of active vpn's

turn them off then remove the app

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