03-24-2016 09:53 - edited 04-29-2016 11:24
03-24-2016 09:53 - edited 04-29-2016 11:24
Fitbit Update 4/29
Please update to Fitbit iOS App version 2.22 if you haven't already. This App update should help with iOS exercise logs not updating. Click here to be redirected to the iOS App Store.
Fitbit Update 3/24
It was brought to our attention that some users' workouts aren't showing up on their iOS activity log, but are showing up on their Fitbit.com activity log.
This is a known issue that our team is currently investigating. Thanks in advance for everybody's patience.
03-22-2016 22:38
03-22-2016 22:38
03-23-2016 02:07
03-23-2016 02:07
Having the same problem. Since days i have to log activities from the website.
Also having the problem that logging certain foods i pretty much eat at every dinner are causing a logout forcing me to enter my login information to get back into the app.
03-23-2016 11:23
03-23-2016 11:23
03-23-2016 12:51
03-23-2016 12:51
03-23-2016 14:02
03-23-2016 14:02
Hi @ambar,
For clarification, do your exercises show up on your Fitbit.com exercise log? To check, log into your Fitbit account on Fitbit.com and click here.
Also, if the exercises are still not showing up on your activity log on the App, does: force quitting the App and restarting the App with a strong internet connection help?
Lastly, if the problem persists after trying the troubleshoots mentioned above, can you please provide a screenshot of the red text message with the parentheses that you are seeing?
Keep me posted!
03-23-2016 15:32
03-23-2016 15:32
I don't wear my Charge HR during Bikram Yoga becuse it has a tendancy to irritate my wrist. Additionally I was worried after reading several reviews of people indicating that the sweat caused their fitbit to stop working properly. Therefore I always manually enter my Bikram Yoga excerise following the end of my class.
Over the past several days my entries have not been syncing with my iPhone fitbit app. All other exercise that my Charge HR tracks throughout the day (walking, running, etc.) syncs without any issue. When I open the exercise tab from the dashboard it shows that I've tried to add the entry (but has a red indicator stating "not synced") and when I log into my account online it has no indication that Bikram was attempted to be entered at all. I have tried closing and reopening the app, making sure all appropriate updates have been downloaded, and restarting my phone.
Has anyone else experienced this issue? Does anyone know how to fix it?
Thank you for your assistance!
03-23-2016 15:37
03-23-2016 15:37
03-23-2016
17:49
- last edited on
03-24-2016
09:05
by
DerrickS
03-23-2016
17:49
- last edited on
03-24-2016
09:05
by
DerrickS
I've tried some of the suggestions...none works
Moderator Edit: Removed personal information.
03-23-2016 18:28
03-23-2016 18:28
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03-23-2016 19:31
03-24-2016 02:38
03-24-2016 02:38
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03-24-2016 17:53
03-24-2016 17:53
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03-25-2016 08:08
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03-25-2016 09:57
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03-25-2016 17:07
03-25-2016 17:07