08-15-2019 07:08
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Jogger
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08-15-2019 07:08
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Hello.
My Fitbit app says incorrect email or password whenever I try to login. It works fine on the web. I’ve uninstalled, rebooted my phone, re-installed and it still doesn’t work. I even tried the app on a device that never had the app and it’s the same problem. How do I get the app to accept the valid credentials?
Thanks!

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08-16-2019 11:00
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SunsetRunner
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08-16-2019 11:00
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Hi @GetWalking - It would be best for you to contact Support directly regarding this issue.

