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iOS update and notifications

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‎11-19-2019 15:37

‎11-19-2019 15:37

I updated my phone recently and now I can’t not receive notifications properly on my watch. All apps work so I can get Facebook, snapchat, instagram etc however WhatsApp and text messages do not work. I have tried all the steps suggested but still doesn’t seem to work. Any suggestions?! 

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2 REPLIES 2

‎11-19-2019 15:41

‎11-19-2019 15:41

can you fix my Fitbit vase
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‎11-20-2019 12:56

‎11-20-2019 12:56

Hello and welcome to the Fitbit Community @briandubia 

I’m sorry you’re not receiving your text notifications. Currently notifications are an issue that the Fitbit Team is aware of and hopefully a fix will be coming soon. Please view this thread here to address you notifications issues: https://community.fitbit.com/t5/iOS-App/Stopped-seeing-notifications-after-updating-to-iOS-13/td-p/3... On this thread you can find the current update on the issue, tips and possible workarounds that might help you. 
I’m sorry I couldn’t be more help with that issue. The WhatsApp is something I don’t particularly use but I would assume it would also be associated with the notifications issue since it’s a form of messaging. I will have to get clarification on that but I the meantime maybe trying the troubleshooting steps in the link I provided might just help with that as well. 

Hello @briandubia and welcome as well. Can you please clarify what you mean by a Fitbit Vase? I believe you may be trying to say Versa but a typo occurred. If that is the case can you give me more details on what is occurring with your Fitbit Versa so I can better assist you. 

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