02-07-2018 13:11
02-07-2018 13:11
Recently the Fitbit app on my pad doesn’t fill my screen. It’s only about three by five inches or so on my nine inch iPad. If I delete and reinstall the app, will I lose all my history? Or is there something else I should do?
02-07-2018 13:41
02-07-2018 13:41
@Peakachu When you sync your tracker, the information goes to the Fitbit servers. It is not stored on your iPad. So you won't lose anything unless your tracker hasn't been synced.
There was a recent iOS update (11.2.5) and a recent Fitbit app update (2.45).
You might need to delete and re-install the app. Another troubleshooting technique is to Force Quit the app, then restart your iPad.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
02-07-2018 14:40 - edited 02-07-2018 14:41
02-07-2018 14:40 - edited 02-07-2018 14:41
Thank you for the info, @LZeeW. Good to know I won’t lose my history data if I delete the app.
I actually noticed a circle with X2 inside it in the lower right corner. I tapped it, and voila! Full size! Sometimes the solution is simple after all. 😀