iPhone 8 plus won’t sync

[Mikelaury]

Just upgraded my iPhone 6 to the 8 plus. I’m not seeing compatibility for this phone yet. When will this happened?

[Mdeva]

Wrong. 

Doesnt work. 

Even customer service rep agrees Fitbit is not compatible with iPhone 8. 

[Kmm3mm]

Well I have an 8plus and mine works perfectly with my Fitbit charge. Sorry you are having issues. 

[SunsetRunner]

I have the iPhone 8 and Fitbit say it is not yet compatible. No txts or phone indications coming through.

[Scandalnavia]

Did this allow you to receive text and call notifications through your phone as well? I’m able to connect and sync my 8 plus to my fitbit alta, and can receive call notifications, but not text. 

[SunsetRunner]

Hi I reset my Fitbit and phone and it is now all working properly. My Fitbit buzzes when I get txts and phone calls on my phone.

Sent from my iPhone

[Mdeva]

New OS released which addressed all my iPhone 8 issues with Surge; it is now syncing. 

[Kdh79]

I have tried several times to get my iPhone 8Plus to recognize my charge2. It has done it a few times, every day or so I have to redo it yet again. Today it is not recognizing it at all. I have deleted my device from my old phone & the app. Reinstalled it on my new phone. I am at my wits end. It is very frustrating to not be able to get it to work. I need help asap

[Bb3300]

I still cannot get it to work either

Sent from my iPhone

[SunsetRunner]

Mine is working perfectly now, after I reset my phone and Fitbit.

[SunsetRunner]

Its all working now

[Kdh79]

Mine did it again today. So I reset everything & still not working

[SunsetRunner]

My Charge2 will sync everything except my sleep on my IPhone 8plus. I just got the phone on Friday and have not had sleep syncing since then. I have tried uninstalling the app, removing the Charge2 and starting fresh, and nothing is working. Any suggestions other than buying an Apple Watch?

[Rawcookies]

im experiencing the pain now. I have older iphone 6 plus and it detects in Bluetooth settings immediately. while iphone 8 cant seem to detect it at all. I think its iphone issue or new IOS.

[Bookbabe1960]

I was just in chat with Fitbit and he told me mine isn’t compatible and tried to get me to hook up to another device 

[SunsetRunner]

Mine is the 8 and is working perfectly now.

Sent from my iPad

[Rawcookies]

The delete the app and sync again worked for me. It didn’t sync for me at first because I had it connected to my previous phone. Now it’s fine.

Sent from my iPhone

[Scandalnavia]

I’m not having trouble syncing but i am having trouble receiving text notifications. Are you receiving your text notifications?

[Rawcookies]

You’re right.  It won’t work.  Doesn’t get any notifications.   They gonna get it right soon. 

[SunsetRunner]

Mine is all working now

Sent from my iPad

[SunsetRunner]

I realized that I didn’t have my all-day sync turned on (probably a true blond moment) and I found I needed to uninstall and reinstall, then log back into my account, then go to my user settings to turn on all-day sync, which asked if I wanted to Bluetooth my Fitbit charge to my iPhone 8 and click allow to connect to my Fitbit charge. My friend had the same problem with her charge 2 hr and her iPhone 5S. So it should work with all phones