iPhone Xs max won’t connect to charge 3

[Minnieboo1]

I can’t receive Notification and I keep gettin not connected to iPhone 

[SunsetRunner]

Hello and welcome to the Fitbit Community @Minnieboo1 

I’m sorry you’re having difficulty with receiving notifications at this time. Currently notifications are an issue that the Fitbit Team are addressing. Please view this thread here: https://community.fitbit.com/t5/iOS-App/Stopped-seeing-notifications-after-updating-to-iOS-13/td-p/3... Please pay special attention to all the information provided on page one and carefully perform all the steps provided. Also I would suggest enabling your “All Day Sync” feature on the Fitbit App. I have seen many individuals express better success getting notifications working by following the steps provided as well as enabling All Day Sync. Here’s how:

open your Fitbit App

tap your profile picture on upper left

now scroll down and tap the name of your Fitbit Tracker (located just under “My Family”

scroll down  an enable All Day Sync

😃 I hope my response helps 

[Minnieboo1]

I tried it 5 times and still won’t work

[SunsetRunner · Accepted solution]

Hello again @Minnieboo1 

I’m sorry the steps provided in the notifications thread are not working for you. I suggest posting there and participate in the conversation. Again if any updates come in it will appear there. 
If your still experiencing syncing issues please try these steps:

First let’s try restarting your Fitbit Tracker. Heres how:

https://help.fitbit.com/articles/en_US/Help_article/1186

If your still experiencing issues try turning your Bluetooth off then back on again.

If restarting and toggling the Bluetooth doesn’t help I would suggest force shut the App and restart. Here’s how:

Turn off your Bluetooth 

log out of the Fitbit App

completely shut down your device, wait 1-2 mins then restart your device 

once your device fully loads enable your Bluetooth again 

now log back into your Fitbit App as you normally would with your email address and password 

now sync your device 

If your still experiencing an issue try this: please go to the Bluetooth settings on your phone and remove the tracker. In the list of Bluetooth devices you'll see the Fitbit Tracker and next to it, this symbol "!". Hit the symbol and it will take you to the next step, once you're there select the option that says "Forget this device" or "Unpair". Once you've made sure about that, go back to the Fitbit app,, tap your profile picture then scroll down and select "Set up a Device". This should start the setup process for your device. Just follow the instructions as they come.

If the issue is not solved after the above steps, please take a look at the help articles: Why won't my Fitbit device sync?

😃 I hope this helps

[Minnieboo1]

Thank you so much it works now

[SunsetRunner]

I’m happy I was able to help @Minnieboo1  Happy Stepping! 😃

[Minnieboo1]

Good morning but now im having problems with it. It won’t stop shaking. It
started when I finished walking

[SunsetRunner]

Hello again @Minnieboo1 

This is a different issue then what is originally being discussed here. It would be helpful if you started a new thread describing your new current issue so it can be addressed separately so that it doesn’t confuse others who may come to this particular post looking for answers to your original question. 
😃 I’ll be looking out for you