iPhone battery draining faster than usual.

[rhgood]

So since the last firmware update, my iPhone is typically losing 20% of its battery life over night and with ONLY the Fitbit app open.

This seems to be new since most recent firmware (Ionic) update.

I do have "All-Day Sync" selected but that's changed.  This appears to be significantly more battery consumption than previously experienced.

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @rhgood, I hope you're doing well, it's nice to see you around. 

Thanks for bringing this to my attention. Please keep in mind that if you have "All-day Sync" enabled, your phone and your tracker will try to find each other constantly, meaning that the battery consumption on both devices will increase significantly. If you have "All-day Sync" enabled due to Notifications coming from your phone, take in consideration that turning ON the Bluetooth on your phone will be sufficient. 

In order to prevent your phone battery from draining faster than usual, please disable "All-day Sync" and monitor your phone for the next 24 hours to check if this improves.

I hope this can be helpful, give it a try and keep me posted in case you need anything else. 

[rhgood]

Not helpful at all...

I said in my email that things are different now.

I have not changed the "all-day sync" setting.  I understand how it works.

[Fkohn]

How do I disable all day sinc

[MarcoGFitbit]

Hello @Fkohn, thanks for joining the conversation, it's always a pleasure for me to welcome you to the Fitbit Community. 

I appreciate your participation in the Forums and for posting your question. In order to disable All-day Sync, go to the Fitbit app and tap on Account > your device and scroll down. You will be able to enable/disable All-day Sync by tapping on it. 

I hope this resolves your inquiry, if there's anything else I can do for you, please feel free to reply. 

[Fkohn]

Thank you. I returned the fitbit but thanks for your response.

--
Francine Kohn

Moderator Edit: Removed Personal Information.

[MarcoGFitbit]

Hello @Fkohn, I hope you're doing well, thanks for taking the time to reply. 

I appreciate you have come back, you're very welcome. I'm very sorry to hear you've returned your Fitbit device and I sincerely apologize for the inconveniences you've experienced. 

Thanks for keeping us updated, have a great day!