09-21-2021
00:19
- last edited on
09-21-2021
08:00
by
CindyMFitbit
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09-21-2021
00:19
- last edited on
09-21-2021
08:00
by
CindyMFitbit
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For the last few weeks, the "X" to close notifications (such as "Ionic update available") has been flaky at best. This morning, it just completely failed to respond so I can't clear the notifications.
iPhone 12 Pro Max, iOS 14.7.1
Moderator Edit: Clarified subject

09-21-2021
07:59
- last edited on
08-18-2024
11:11
by
MarreFitbit
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09-21-2021
07:59
- last edited on
08-18-2024
11:11
by
MarreFitbit
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Hi there @Veovis.
Thanks for the details shared on your post about the difficulties that you are experiencing with the Fitbit app. I recommend doing the following:
- Make sure the Fitbit app is updated, a new version was released a few days ago. For more information, see How do I use the Fitbit app?
- Log out from the Fitbit app.
- Force quit the Fitbit app.
- Clear your iPhone cache: How to Clear Your Browser's Cache on an iPhone.
- Reboot your phone.
- Open the Fitbit app and log back in to your account.
Hope this helps.

