Can Ace 2 connect to Parents Phone?

[SunsetRunner]

So these Ace2 trackers are for kids '6 and up'.  My kids will likely not have any phone or similar personal device until they are in the teens.  It is not clear if this will be usable in a way where the parents phone can track both the parents Fitbit and one or more kids trackers.

In the app I don't see anything about this - no way to add more devices.  Is this possible or do kids need their own phone(!) to use these trackers?

Moderator edit: format

[JohnnyRow · Accepted solution]

You do it all from parents phone.  Click 'Account' icon (looks like license plate) near top right of phone dashboard.  On Account page, click on 'My Family: Set up Ace for Kids'.

For more on this, see the link near top right of this page:

Managing Family Fitbit Account

[JuanJoFitbit]

@SunsetRunner It's great to see you in our Fitbit Community! Regarding your inquiry, I would like to follow up and would like to know if you still have additional question in regards to the great information that my friend @JohnnyRow shared.

If the information was helpful, please accept @JohnnyRow's as a solution.

See you around! 

[SunsetRunner]

I now see that it is possible to connect multiple trackers to one device.

Thank for the link to the info.

[JuanJoFitbit]

@SunsetRunner I'm glad to hear that you found @JohnnyRow's post helpful. Thank you for posting the update here.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often! 

[logoz80]

I can go into kids view on my phone, but I cannot get back into my view. How do I do this? 

[JuanJoFitbit]

@logoz80, I'm sorry for the late response. However, thank you for joining us in this thread.

Regarding your inquiry about how to return to your view, you need to scroll all the down when you're on your kid's view and tap on the button that says "Return to parent view".

If this is not the case, please let me know more details of the issue and I'll be happy to follow up.

See you around! 😀