01-30-2025
01:34
- last edited on
02-04-2025
10:05
by
AndreaFitbit
01-30-2025
01:34
- last edited on
02-04-2025
10:05
by
AndreaFitbit
I have an old Fitbit Ace 3 that my daughter was using. She gave it to her brother. I've removed it from her Fitbit child profile and am trying to add it it his Fitbit profile and now it is saying I have to move to a google family account to add it.
We are an Apple family. I have all the family tracking and controls setup through apple. I do not want to join google family and set up more accounts when I already had this sorted in Fitbit before removing it from my daughters account
Can someone please advise. This is not a new account or a new Fitbit Ace, it is from 2021.
Moderator Edit: Clarified subject.
02-01-2025 09:03
02-01-2025 09:03
Hi @AmyIs. I searched Fitbit's Help articles. I expanded the relevant section for you here. Although the subject line refers to the Ace 3 in Quebec, the answer says that a new Child Account must be a Google account, effective June 2023. I will flag your post to get a moderator's input.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
02-04-2025 13:11
02-04-2025 13:11