09-16-2022
10:55
- last edited on
10-27-2022
15:14
by
MarreFitbit
09-16-2022
10:55
- last edited on
10-27-2022
15:14
by
MarreFitbit
I re started my fit bit cause it turn off suddenly, even tho it had charge, and now the screen won’t stop jumping from one feature to another and is not syncing to my phone app.
help
Moderator Edit: Clarified subject
09-16-2022 15:21
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-16-2022 15:21
@alcrwe I would suggest trying to restart it a few more time. If that doesn't help, it may be that your device is reaching the end of its lifespan. The Alta HR was discontinued in March 2019, so your device is at least 3.5 years old.
Amanda | Wyoming, USA
Pixel Watch 4, Inspire 3, Sense | Android
Best Answer