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Alta HR won’t sync with my computer

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‎10-10-2020 03:42 - last edited on ‎01-07-2021 16:02 by Fitbit Moderator

‎10-10-2020 03:42 - last edited on ‎01-07-2021 16:02 by Fitbit Moderator

I am unable to Sync my Alta HR on my PC Computer.  Started about a week ago.  Alta HR works fine, just won't sync on my PC.

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎10-12-2020 16:26

‎10-12-2020 16:26

Can someone help?

 

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‎01-07-2021 16:04

In response to Winner13

‎01-07-2021 16:04

Hi @Winner13, it's nice to see you again participating here in the Community Forums, welcome back! 


If the situation with your Alta HR persists and if you haven’t tried this yet, you can follow the instructions in this link Why won't my Fitbit device sync?.

 

I’ll be around if you need help.

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