04-15-2016
04:22
- last edited on
08-20-2020
18:43
by
MatthewFitbit
04-15-2016
04:22
- last edited on
08-20-2020
18:43
by
MatthewFitbit
So I've had my fitbit Alta for 4 days now....
It counted 50 steps yesterday morning before I had even got out of bed! Then I reached my 10k goal yesterday whilst sat at my desk, picking up approx 400 steps when I wasnt even walking.
I do a 10 minute walk to work, researching online this should be around 1,000 steps. My alta is picking up at between 1300 and 1600 steps. Its midday and I have been working from a desk all morning (with a trip to the ladies and to get a coffee... but this is a very short trip) and its racked up to over3.5k steps now! Yesterday I did do a little more walking but it was definatly not over 15k!!
I have the wrist and dominance settings set correctly too! I am only short at 5ft2! so i have short little legs... I've read you can change the stride settings, will this solve the problem as I'm close to returning it!
Moderator edit: Updated title for clarity.
Answered! Go to the Best Answer.
05-30-2022 01:18
05-30-2022 01:18
I have noticed a trend. That being that your trackers are probably defective, at most in my sleep my tracker counts 14 steps while sleeping (so far), never have I looked at my fitbit when taking steps and it registering way too many steps. The places i find it over counting is when I am sitting still and moving my arms about. So i have no idea what is going on with yours.
05-30-2022 01:19
05-30-2022 01:19
Did you try calibrating yours, like fine tuning your walking and run length.....
09-02-2022 17:21
09-02-2022 17:21
All these answers are unacceptable. The sense doubled my steps instantly all of a sudden just sitting here. Why isnt fitbit answering this. Better yet why isnt fitbit fixing this.
Its the primary guage to everything else. How can i trust anything now?
Why is the watch doing this its unacceptable. I'll just go back to my citizen skyhawk..Does apple work any better? Ive had 2 of thesse. I keep going at this pace paying for overpriced junk I might as well just save up for a rolex or one of these products that actually does work.
09-03-2022 21:36
09-03-2022 21:36
I'm completely the opposite, mine doesn't count my steps enough. When I compare to my husband who hasnt been walking around as much as me, some days his can be double my count. Very frustrating.
09-13-2022 18:00
09-13-2022 18:00
Very frustrating. My Fitbit used to be fairly accurate when counting steps.My biggest problem with it was counting too few steps ( as I walked and counted along). Nothing too significant though. Suddenly today it's counting way too many, around 3x as much. I don't want to hear that I would be happier if I only used it for "trends" rather than exact step count! That's not what I paid for!
I want a near-accurate step count!!