Exercise not showing up

[Summerskier]

Is there a bug today?   

[StefTheWalker]

Yes. I have 51 active minutes today, but not a day of exercise. I know my heart rate was up high enough for long enough to get a day of exercise...

[StefTheWalker]

I just refreshed and it updated with the day of exercise added 🙂

[Burgermom99]

i have been refreshing mine all day and nothing. It is recording everything else except my activity and adding it to my exercise history. I called Fitbit and they tried to sell me a new tracker. 

[Summerskier]

haha Burgermom!!

aint' that always the way. I could manually add my run from this morning but I hate to do that because I know it's a bug which will fix itself and then I will get a double whammy.

[Summerskier]

I keep waiting impatiently. Sigh. 

[Summerskier]

question, Why are people reporting this post? It's a legit question. Are they just trying to get the attention of a fitbit person?

[StefTheWalker]

It did update when I plugged it in to charge. I don't know if that had
anything to do with it being able to show the day of exercise earned (and
the walks that earned it), but something to consider.

--
Blessed beyond measure
Grateful beyond words

[Burgermom99]

I agree. I don’t want to mess with it and do it manually. SO FRUSTRATING!!

[Meamiaam]

Same thing!  44 minutes of activity but not showing up as exercise & my insurance bonus requires it to show up as “exercise “ not just active minutes & won’t accept it when I manually put in a work out.  And of course I didn’t “start” my work out when I did it today - just assumed the Fitbit would track it right.  I plugged in to charge like someone else said but so far no luck. 😕

[Summerskier]

After I put it on the charger and rebooted it, the exercise showed up. Interesting as the software version was unchanged.

[Summerskier]

PS - I think it may have also fixed the heart rate readings issue as I was seeing about a 10 point bump too high since the year started

[Burgermom99]

Happy yours is finally working Summerskier. I have reset mine so many times and nothing. Good luck!

[CaryK]

Hi!  I am having the same trouble!  It shows I have 42 active minutes (and I know my heart rate was up because I checked while I was on the elipitcal machine).  I have plugged it in to charge.  I've uninstalled the app and re-installed.  I have even re-booted my fit bit and not showing as a day of excerise. Any ideas on what else to try?

[Zyggy]

Same issue also, for today, January 14.  Previously experienced same issue lMay 2019 with 2 consecutive days missing activity.  Today, I have 205 active minutes and  23k steps, but no exercise activity.  I was on treadmill from 8:30 to 9:15 as part of today. Have tried reseting.  Info is missing in Dashboard when I log in on the web as well.

[SunsetRunner]

I'm having the same problem... no exercise for the last few days. Is anyone at fitibit paying attention??? I'm ready to buy a different tracker (different company.)

[subedu]

This has been happening to me too.  At least a reply would be nice.  Hello, Fitbit!!!!

[wernermaes]

Same problem here.

Exercises are no longer recognized since 01/13/2020. No running, no bike rides, nothing.

Has there been an update to the app?

[CaryK]

I am not sure. But magically this morning my exercise from yesterday showed up. I looked for an update but didn’t see that there was one.

Sent from my iPhone

[Fibike]

Same problem.

Bike rides not registering!

So annoying!

Have been faithful to fitbit, but having a rethink about possible options ....

Not a happy bunny!