07-15-2019
06:44
- last edited on
08-20-2020
20:08
by
MatthewFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

SunsetRunner
07-15-2019
06:44
- last edited on
08-20-2020
20:08
by
MatthewFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
I used to track my average sleep time in order to focus on getting more sleep. This has changed to show sleep score which I don’t find useful - does anyone know how I can change this back?
Moderator edit: Updated subject for clarity
Answered! Go to the Best Answer.
10-06-2019 03:37
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

10-06-2019 03:37
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Apple designers are smart. In this case, they made mistake. It’s time to correct it.
10-06-2019 05:18
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

10-06-2019 05:18
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
10-06-2019 06:06
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

10-06-2019 06:06
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Correct. But in order to install the Fitbit app on an iPhone you need to install it from the App Store where you see the ratings of the product.
10-07-2019
13:15
- last edited on
01-16-2025
06:03
by
MarreFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



10-07-2019
13:15
- last edited on
01-16-2025
06:03
by
MarreFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Hey everyone! Thanks for taking the time to share your feedback.
Your comments haven't been unnoticed and our team is actively taking them into consideration. Our team is reviewing this feedback as we continue to improve your experience with Fitbit.
We're always listening to your feedback and this is why we have our Feature Suggestion board, those are reviewed by our team and the status of each idea will change based in Fitbit's plans.
I'll be around if you need further assistance.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.

10-07-2019 17:14
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

10-07-2019 17:14
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
everyone hates it. I cant get the fitbit app on my mac computer so I cant
use that remedy.
10-08-2019
12:52
- last edited on
01-16-2025
06:03
by
MarreFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



10-08-2019
12:52
- last edited on
01-16-2025
06:03
by
MarreFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
@DeborahFuller Thanks for getting back. Currently, it's not possible to turn it off but our team already reviewed the idea that has been posted in our Feature Suggestion board, any update about it will be posted on it.
I'll be around if you need further assistance.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.

11-29-2019 11:02
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

11-29-2019 11:02
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
please give us a way to revert to average time or at least to turn sleep score off.. i find the sleep score useless and annoying.
11-30-2019
16:47
- last edited on
01-16-2025
06:03
by
MarreFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



11-30-2019
16:47
- last edited on
01-16-2025
06:03
by
MarreFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
@justchickenz Welcome to the Community. Thanks for the details mentioned.
You may want to vote for this idea, it's already under consideration. Those ideas are reviewed by our team and the status will change based in Fitbit's plans.
I'll be around if you have any questions.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.

12-14-2019 09:20
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

12-14-2019 09:20
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
How do I COMPLETELY DELETE that useless Sleep Score circle?
no swiping left etc., just totally eliminate it !
12-18-2019
16:30
- last edited on
12-03-2024
05:19
by
MarreFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



12-18-2019
16:30
- last edited on
12-03-2024
05:19
by
MarreFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
@Jerryhamel It's nice to see you on the Community.
Currently it's not possible to remove sleep score. However, you may want to vote and post on this idea to show your support. These ideas are reviewed by our team and the status will change based in Fitbit's plans.
I'll be around if you have any additional questions.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.

12-23-2019 19:19
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

12-23-2019 19:19
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
You can’t they took that option away from you
12-24-2019 05:39
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

12-24-2019 05:39
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Sent from my iPhone

12-24-2019 07:17
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

12-24-2019 07:17
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
2 nights ago I tossed and turned for hours and got 2 hours 41 sleep and felt lousy and I got a score of 73 .How can that be right. The next night I got 7 hrs 19 and felt fine and got score of 79 which is just 6 per cent more. Its absolutely meaningless and a cynical ploy to get money out of us. Well were arent going to fall for it and I like others will buy another brand when this one packs up.
12-24-2019 09:22
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

12-24-2019 09:22
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Warm Regards,
Jerry Hamel
A supernatural
secular progressive
with socialist tendencies
😇

04-16-2020 12:27
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-16-2020 12:27
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Customers should be given a way to monitor our sleep by avg hours or sleep score as the primary view. For me, the sleep score is meaningless, but others may find it useful. Giving customers the ability to track what they need to see first is a much better customer experience vs being told "this is how it is ... you can scroll right to see that". Please add a feature to bring back the sleep hours trend view first as part of the sleep details vs the pushed out 'sleep score' view we have to live with today.

04-16-2020 12:37
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-16-2020 12:37
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
04-16-2020 12:40
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-16-2020 12:40
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Sent from my iPad
Carol

04-16-2020 15:03
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-16-2020 15:03
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Fantastic!! At long last!! Glad you took notice of us

04-17-2020 14:43
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-17-2020 14:43
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
How can I delete/disable Sleep Score???
Nothing I see answers the question
Jerry Hamel

04-17-2020 18:07
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-17-2020 18:07
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
could turn sleep score off. I have given up and when my current Fitbit
gives up I am changing to another brand. Completely fed up with how the
change was made without consultation or choice and refuse to pay a premium
to access anything else. Shame because I really like everything else about
this watch.........

