01-17-2018
11:42
- last edited on
08-20-2020
20:08
by
MatthewFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-17-2018
11:42
- last edited on
08-20-2020
20:08
by
MatthewFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
I record my running data on www.mapmyrun.com but i'm unsure how to link fitbit with this
Moderator edit: Clarified subject
02-12-2020 14:36
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

02-12-2020 14:36
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
I did the syncing when I first got my fitbit and it seemed to import the map from map my run. Now I'm not getting the map any more. Is there a setting that needs to be adjusted?
03-18-2020 10:54
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-18-2020 10:54
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I don’t see an “import workouts” button on my MapMyRun Workouts Dashboard. I have the app syncing to Fitbit supposedly, but it doesn’t acutally work.

04-10-2020 07:35
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-10-2020 07:35
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I can follow these steps up until step 6. Then, there is no button on my dashboard to 'Import Workouts'
Can anybody help please?

04-16-2020 09:53
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-16-2020 09:53
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I can’t seem to find the “import workout”

04-21-2020 10:29
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-21-2020 10:29
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
You have to login on the actual site not the app. I found the import tab on the dashboard but not the “sync” button. I only see where my Fitbit is connected. So I still can’t import my workouts from Fitbit. So frustrating!!

04-21-2020 20:13
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-21-2020 20:13
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Yeah it’s annoying. Basically you can’t do it but they don’t say that.
04-22-2020 02:45
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-22-2020 02:45
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I'd highly recommend using Strava and syncing via that. It works seamlessly. You just log your run with GPS on your watch, and then it uploads to Strava within 5 minutes.

05-07-2020 09:10
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

05-07-2020 09:10
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Hi, thanks for the detailed reponse above, I can connect my Fit Bit Versa Lite to MapmyRun App, however when you suggest to go back to my dashboard and click 'import' I don't see that button or option anywhere on the App? Do I have to be a premium user as I'm using it free at the moment?
Thanks.
Rich

06-04-2020 03:28
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

06-04-2020 03:28
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
There is no 'Import Workout' button within the App itself - you have to go into MapMyWalk.com directly to use this feature. The only way I can get my Fitbit information to log into MapMyWalk is to download the Fitbit file from Fitbit and then download it into MapMyWalk ... after every walk. Frustrating and time consuming. You can get around this by starting both Fitbit AND MapMyWalk prior to your walk, but kind of defeats the purpose of having them linked.
Heart rate is not collected unless you move up to the paid Premium addition ...grrr.

06-23-2020 03:54
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

07-06-2020 07:20
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

07-06-2020 07:20
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Hi I recently bought Underarmour hovr shoe and using MapMyRun app...so tracking works only wen my phone is around...is it possible to run with my hovr shoe connected to Fitbit without my phone with me and get the tracking done

10-20-2020 07:09
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

10-20-2020 07:09
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
I do not have an "Improve tab". Where is it?
11-06-2020 23:10
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

11-06-2020 23:10
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
How to sync Map My Run data to fitbit?

11-07-2020 18:30
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

11-07-2020 18:30
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
You can't sync data TO Fitbit from any other service. Only way to get data in fitbit is to wear the tracker or use the app.

01-04-2021 13:05
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-04-2021 13:05
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
I am trying to connect MapMyRun and Fitbit, but I can’t find the Fitbit on the list. I have iPhone. My sister has an other phone and she got Fitbit on her list. Any idea what I must do?
01-12-2021 18:13
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-12-2021 18:13
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
I'm not sure if this has changed of late however Fitbit isn't showing up as an option in connected devices and accounts within mapmyrun. Is there any way to link in 2021?
01-19-2021 05:45
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-19-2021 05:45
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
This simply doesn't work. Has something changed since it was posted?
01-27-2021 11:16
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-27-2021 11:16
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
I have the same issue. I had to move from Endomondo, so I thought MapMyWalk would be the next best thing, but when I was trying to connect my versa 3 there was no Fitbit devices on the list. Any idea if it’s not compatible anymore?
01-27-2021 18:38
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-27-2021 18:38
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Pretty sure this no longer works. I requested support from MapMy and got the below:
Hi John,
Thank you for reaching out. We do not currently offer the ability to sync data to/ from Fitbit, but we would be happy to pass your request along for future consideration. Our support team works to ensure that all feature requests are heard by our product managers and developers.
Best,
Alexa
01-28-2021 09:58
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-28-2021 09:58
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
I have no idea how to link my fitbit device to mapmyrun. I've been able to located the apps and devices tab but fitbit is not one of the options of devices i can link.....
