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New interface an unmitigated disaster.

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‎07-13-2019 08:47 - last edited on ‎08-20-2020 20:08 by Fitbit Moderator

‎07-13-2019 08:47 - last edited on ‎08-20-2020 20:08 by Fitbit Moderator

You removed useful functionality and created bugs. I see no way to adjust my exercise goals. It thinks my goal is 5 workout days per week. It’s not. It is 6 days per week. Please bring back the original interface. 

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‎07-14-2019 08:15

In response to JohnnyRow

‎07-14-2019 08:15

Thanks. That worked. But I do still feel we should have the option to use the previous vastly superior interface. 

View best answer in original post

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10 REPLIES 10

‎07-13-2019 09:36

‎07-13-2019 09:36

Not necessarily disagreeing with your general assessment, but I think I can help you set exercise goal.

From phone app, tap the 'days of exercise' tile, then click the gear icon near top right.  That should take you to screen with weekly days of exercise setting at the top.  Tap to set the number of days.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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0 Votes

‎07-13-2019 11:38

‎07-13-2019 11:38

I agree. I accepted new interface and can’t stop it from running in background and draining battery

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0 Votes

‎07-14-2019 06:51

‎07-14-2019 06:51

I used to be able to set my alarm from the front page; I can't see where/how to do this anymore...

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‎07-14-2019 07:10

In response to lisamackenzie

‎07-14-2019 07:10

@lisamackenzie wrote:

I used to be able to set my alarm from the front page; I can't see where/how to do this anymore...

Did you read my post above?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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0 Votes

‎07-14-2019 08:15

In response to JohnnyRow

‎07-14-2019 08:15

Thanks. That worked. But I do still feel we should have the option to use the previous vastly superior interface. 

Best Answer

‎07-14-2019 08:18

In response to JohnnyRow

‎07-14-2019 08:18

The fitbit.com service rep told me I could submit a request to change the interface or anything else on this forum. I can’t find any way to do that. 

Best Answer

‎07-14-2019 08:33

In response to tdshepard

‎07-14-2019 08:33

@tdshepard wrote:

The fitbit.com service rep told me I could submit a request to change the interface or anything else on this forum. I can’t find any way to do that. 

Go to the Features Suggestions Board.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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0 Votes

‎07-23-2019 16:17

In response to JohnnyRow

‎07-23-2019 16:17

In addition to the other issues I described. The heart rate no longer displays on the main screen and the battery charge indicator usually doesn't show up even if I page through all the screens. This new interface truly is an unmitigated disaster. You must give us the option to go back to the old dashboard. It worked. The new one doesn't.

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‎07-23-2019 17:56

In response to tdshepard

‎07-23-2019 17:56

The sleep monitoring keeps giving simplified sleep so you can’t track sleep patterns

Sent from my iPhone
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‎12-24-2019 15:05

In response to tdshepard

‎12-24-2019 15:05

Since the new interface was thrust upon us unwitting users, my Alta HR no longer displays heart rate on the home screen. This truly sucks!

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