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Password change required but not possible

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‎10-15-2021 18:02

‎10-15-2021 18:02

Fitbit is requiring that I change my password once I log on. (Due to password not secure) I enter my existing and new password, then submit. A screen appears that says “Invalid password link” 

I’ve tried many things and various setting with the same results. 

please advise!

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‎10-18-2021 01:47

‎10-18-2021 01:47

Hi @Bahkdawg I really don't know ow what is going on there. I would suggest you contact Customer Support and they should be able to help you.

Customer Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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