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Weekly Report missing some days

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‎02-24-2020 14:36 - last edited on ‎08-20-2020 19:45 by Fitbit Moderator

‎02-24-2020 14:36 - last edited on ‎08-20-2020 19:45 by Fitbit Moderator

Each week my progress report is missing Friday, Saturday and Sunday. Is there a way to fix this?

 

Moderator edit: Subject for clarity 

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‎02-25-2020 12:28

‎02-25-2020 12:28

Hi @Dent55, welcome to the Community Forums!

 

Thanks for bringing this to my attention and for the details that were shared in your post, seems odd that your Weekly Report is missing certain days. To better assist you with this, can you please let me know which mobile device are you using to sync your Alta HR? When was the first time you experienced this issue and how many times since then? If possible, please send me a screenshot of the Weekly Report with the missing days, please refer to: How To: Add An Image To Your Post to do so. 

 

Looking forward to your reply.

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‎02-25-2020 14:03

In response to RicardoFitbit

‎02-25-2020 14:03

I called Fitbit directly and hopefully they resolved the problem. I’ll find out when I receive my next progress report.

Diane Dent
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