Having been given useless directions on why this grey field and Next button when attempting to configure this feature, I finally received this reply from support: "To proceed with your application, please follow these steps: Scroll down to the bottom section of the upper part of the screen, which seems to handle muddle approvals. Remember, the screen is divided into two parts: top and bottom. Once you're in the muddle approval section, please make sure to accept all the requirements. Finally, please navigate through all the pages of the policy, scrolling down until you reach the very last page. Be sure to accept any agreements or terms on each page. By completing these steps, you'll ensure that your application is complete and ready for processing. If you encounter any difficulties during this process, please don't hesitate to reply to this email or contact us at help.fitbit.com. We're happy to assist you further. Thank you for your patience and cooperation. We look forward to reviewing your application soon. Sincerely, Ilang and the Fitbit Team" Iasked to be assisted further as follows (I was however told the case eas closed); "Everything you describe is unclear - and muddled - to the point that one is apt to give up, which perhaps is what you want. 1. My screen has three parts, not two. 2. What a "muddle approval" or "muddle approval section" is, I don't think many people know, the expression is to be found nowhere else. 3. What "policy" are you talking about that one is supposed to find after having muddled through all this muddle - Google's privacy policy? Are you saying one is required to "allow ALL" that is mentioned in that policy. Are you kidding? Google themselves point out that one is free to accept only that which one is comfortable with. And this is about quite sensitive issues - one's health data. 4. After having come to the very last page of this obscure "policy" you say "Be sure to accept any agreements or terms on each page". Please explain what you mean by muddle part of the screen, attaching an illustration. Then tell me what types of requirements one is to approve both in the "muddle approval section" and in the "policy". It seems to me you are trying to force customers to approve of more than should be necessary. I have of course read Googles privacy policy. I was expecting to use the strictest settings for this purpose, not allowing lots of "requirements". Nowhere during marketing or purchase of Sense 2 one is told that one has to compromise ones security and privacy. What I can tell you is that it seems somebody has already been able to hack and compromise my google account and it must have been through my Sense 2.
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