06-18-2021 16:54
06-18-2021 16:54
We are aware of an issue which may be impacting Android notifications and syncing. Our team is currently investigating and working on a fix. Thank you for your patience as we work to find a resolution.
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Answered! Go to the Best Answer.
06-20-2021 10:10
06-20-2021 10:10
I have an iPhone and I’m having the same issue
06-20-2021 10:14
06-20-2021 10:14
Hoping the same. I have done all the tricks posted and nothing. So frustrating
06-20-2021 10:36
06-20-2021 10:36
Hi, do you mean the same issue with not charging, or the issue of not syncing?
06-20-2021 10:48
06-20-2021 10:48
Fitbit, can you please respond to all these comments? There is now a very large group of people all having the same problem and we are waiting to hear whether you are going to fix it.
I’m sure we would all very much welcome some news from you.
06-20-2021 11:04
06-20-2021 11:04
How do I get my active minutes back...frustrating...no minutes and can get notifications. Want to return watch
06-20-2021 11:06
06-20-2021 11:06
Log in with a new account 👍
06-20-2021 11:08
06-20-2021 11:08
Same. I’m soo frustrated! Hopefully they’re disgusting it out it’s been almost 2 weeks!
06-20-2021 11:09 - last edited on 06-20-2021 12:42 by LiliyaFitbit
06-20-2021 11:09 - last edited on 06-20-2021 12:42 by LiliyaFitbit
Yeah. That’s what I’m afraid they’re gonna say as well. Or give me a 50% off coupon like last time I had this same issue!
Update:
And what about the Apple user. Haven’t seen anything for that!!!!!!!
Moderator edit: merged replies
06-20-2021 11:14
06-20-2021 11:14
06-20-2021 11:15
06-20-2021 11:15
And where do I find that?
06-20-2021 11:43
06-20-2021 11:43
Affects me too as of 6/19/21 & i have iPhone 6SE
06-20-2021 11:45
06-20-2021 11:45
I've been extremely disappointed in the Versa especially considering the cost of it. It's just plain junk.
06-20-2021 11:52
06-20-2021 11:52
Me too, I tried that fitbit versa 3 was nothing vibrator with message when notification receive from my sister sent for test. Other Versa got working a alarm with vibrator. 👉 It's very important a versa help vibrator for DEAF people need know message for their work... otherwise their boss gross for late message.
Long time is nothing update since I been told you fitbit in 6 months ago....also everyone told you since 4 years. It's nothing UPDATE. What do Fitbit team have done. Everyone been paid these Versa most expensive price. If Fitbit haven't done, everyone will replace to Samsung or Garmin wrist watch on anytime soon... So I will. ☹️
LINK - https://community.fitbit.com/t5/Feature-Suggestions/Customizable-vibration-length-and-patterns-for-n...
06-20-2021 12:05
06-20-2021 12:05
Is Fitbit doing anything about it? Do they know that, reinstalling several times a day is a failure!
06-20-2021 12:05
06-20-2021 12:05
Nope, I did tried that restart both mobile and Versa. It was nothing. Last 2 weeks ago was fine working before update. 😕
06-20-2021 12:08
06-20-2021 12:08
Here is the temporary solution for notifications
06-20-2021 12:25
06-20-2021 12:25
i have spent hours onto live chat trying to sort this problem out. I have done everything they have asked me to do uninstalling the app factory reset my ionic and all along they knew there was a problem syncing your firbit to android and iPhone. I think it is totally disgusting as i have since thinking my ionic was completely unrepairable purchased another one . what a con and waste of money when it is there fault these fitness devices aren't working
06-20-2021 12:40
06-20-2021 12:40
Welcome to the Fitbit Community, @lighthouse2014h.
Thanks for the details shared in your post and for already trying to resolve the issue. I would like to confirm that this issue has been reported to our team and they are currently investigating it. I've merged your post to this thread for more information.
See you around.
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06-20-2021 12:49
06-20-2021 12:49
Have you found a fix for this? It is ridiculously annoying.
06-20-2021 12:52
06-20-2021 12:52
Ever since I updated, my sense no longer receives notifications and it keeps dropping Bluetooth connection.