Android Notifications and Syncing Issues

[MattFitbit]

We are aware of an issue which may be impacting Android notifications and syncing. Our team is currently investigating and working on a fix. Thank you for your patience as we work to find a resolution. 

[Jewelsmarie]

This issue is with iPhone as well. No matter what I have done these notifications will not go to my charge3

[Sherrbear70]

Still having this issue so annoying 

[kayaklady24]

I would say part of the bug Cleos. Same issue here with my Inspire 2. Frustrated to the max.

[Ole805SB]

Just started working for me. First clue, the phone showed my zone minutes. Second clue, fitbit website shows info. Third, stridekick getting the data.

[Canil]

It's the 21st June and it still I isn't working.  

[LokeAa]

Give me strength. I have over 200 Android Apps installed. Most apps updates all the time, problems, has happened a few times, fixed within a couple of hours. Fitbit App updates 1 -2 times a month. Problems? Oh yes, most of them unnoticed, and met with "a sound of silence". Now it's fixed, oh no, sorry, we try again later. It is your hardware & software. Have you hired physically and/or mentally retarded who programs the app after what colour they like today? 

[Tarynzara]

This has been happening to me for about 3-4 weeks now. How long do we expect this issue to go on? 

[java14]

I’m also having an issue on an iPhone. 

[java14]

My sense won’t sync to my iPhone. Had this issue about a month or so ago and after hours and days of rebooting and doing every fix under the sun, the issue went away. Now it’s back. 

Any advice?

[Kimmy12345]

I just bought a new one 6 months ago now what.... It doesn't sync or turn on.. Someone needs to do something about this now !!! Your losing customers!!!

Moderator Edit: Formatting

[Ania24]

I’m having the same issue on iOS 

[sidmobile]

There seems to be a working temporary solution for the notification bug. All this thread merger has caused threads to be q mis-match of issues.... so I can't speak to the syncing issues and battery drain.

For Android users, try checking your notification settings and try disabling the option for transliteration. This worked for me, though transliteration is of course dead.

I'm guessing there is either a broken API or missing code, and as all notifications go through this process (if enabled), a bug will break all notifications altogether. I really hope notifications are not processed via an API... that would be a huge security risk.

 

[EWSeattle]

I have an iPhone and no syncing here.

[Majabud]

Didn’t work. This is my 3rd Fitbit in 3 years. What can you do for us? I can’t even do the chat online to voice my issue, I feel as a competitor this isn’t what I’m supposed to suffer through. This is beyond demotivational and really goes after what’s left of people’s own mojo - I’m still in a lockdown country! I chose Fitbit because I’m a runner and I’m on a limited budget, Apple is too fancy and Garmin too expensive. But after 3 Fitbit s, Garmin clearly wins.

what is the update? What is happening?

[Stacey3386]

I have just tried this and my watch worked right away. The test call now works and I'm receiving notifications now. Thank you for posting your suggestion. I was getting so frustrated. That setting has always been on in my settings and I always received notifications  until around two weeks ago.

Honestly, you saved me from taking my fitbit versa back to the shop. I upgraded only days ago and had it in mind to return it today for a refund so thank you!

I hope it works for others

[Fireopal_]

Great, I just factory reset my Fitbit trying to fix this, so I lost all my data for nothing?

[Evaan]

Buongiorno, visto che è un problema che colpisce moltissimi utenti. vorrei sapere quanto tempo si deve ancora aspettare visto che il problema lo deve risolvere l'assistenza fitbit. Oppure dobbiamo BUTTARE i nostri orologi che sono anche molto costosi. Mi chiedo i nuovi versa 3 hanno lo stesso problema?

Grazie

[Evaan]

Silvia buongiorno, ho provato più volte questa procedura ma NON FUNZIONA.

[LizCalifAs007]

This is making me return my $1500. Samsung n go to iPhone please fix asap

[JLSantiago]

I have been having problems syncing my devices (Charge4 and Inspire2). There is another problem I have been picking up too, not auto recognizing my run. It just gives me steps. Both these watches are new.