06-18-2021 16:54
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06-18-2021 16:54
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We are aware of an issue which may be impacting Android notifications and syncing. Our team is currently investigating and working on a fix. Thank you for your patience as we work to find a resolution.
Want to get more deep sleep? Join the discussion on our Sleep better forum.
Answered! Go to the Best Answer.
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- issue_resolved
06-20-2021 13:45
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06-20-2021 13:45
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This issue is with iPhone as well. No matter what I have done these notifications will not go to my charge3

06-20-2021 15:24
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06-20-2021 15:24
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Still having this issue so annoying
06-20-2021 16:13
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06-20-2021 16:13
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I would say part of the bug Cleos. Same issue here with my Inspire 2. Frustrated to the max.
06-20-2021 16:47
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06-20-2021 16:47
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Just started working for me. First clue, the phone showed my zone minutes. Second clue, fitbit website shows info. Third, stridekick getting the data.

06-20-2021 17:24
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06-20-2021 17:24
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It's the 21st June and it still I isn't working.
06-20-2021 17:31
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06-20-2021 17:31
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Give me strength. I have over 200 Android Apps installed. Most apps updates all the time, problems, has happened a few times, fixed within a couple of hours. Fitbit App updates 1 -2 times a month. Problems? Oh yes, most of them unnoticed, and met with "a sound of silence". Now it's fixed, oh no, sorry, we try again later. It is your hardware & software. Have you hired physically and/or mentally retarded who programs the app after what colour they like today?
Sense2 Sense, Charge3, Android, Windows
06-20-2021 18:01
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06-20-2021 18:01
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This has been happening to me for about 3-4 weeks now. How long do we expect this issue to go on?
06-20-2021 18:28
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06-20-2021 18:28
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I’m also having an issue on an iPhone.
06-20-2021 18:31
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06-20-2021 18:31
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My sense won’t sync to my iPhone. Had this issue about a month or so ago and after hours and days of rebooting and doing every fix under the sun, the issue went away. Now it’s back.
Any advice?
06-20-2021
19:34
- last edited on
06-24-2021
16:59
by
SilviaFitbit
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06-20-2021
19:34
- last edited on
06-24-2021
16:59
by
SilviaFitbit
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I just bought a new one 6 months ago now what.... It doesn't sync or turn on.. Someone needs to do something about this now !!! Your losing customers!!!
Moderator Edit: Formatting
06-20-2021 20:01
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06-20-2021 20:01
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I’m having the same issue on iOS

06-20-2021 22:00
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06-20-2021 22:00
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There seems to be a working temporary solution for the notification bug. All this thread merger has caused threads to be q mis-match of issues.... so I can't speak to the syncing issues and battery drain.
For Android users, try checking your notification settings and try disabling the option for transliteration. This worked for me, though transliteration is of course dead.
I'm guessing there is either a broken API or missing code, and as all notifications go through this process (if enabled), a bug will break all notifications altogether. I really hope notifications are not processed via an API... that would be a huge security risk.
06-20-2021 22:10
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06-20-2021 22:10
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I have an iPhone and no syncing here.

06-20-2021 22:22
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06-20-2021 22:22
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Didn’t work. This is my 3rd Fitbit in 3 years. What can you do for us? I can’t even do the chat online to voice my issue, I feel as a competitor this isn’t what I’m supposed to suffer through. This is beyond demotivational and really goes after what’s left of people’s own mojo - I’m still in a lockdown country! I chose Fitbit because I’m a runner and I’m on a limited budget, Apple is too fancy and Garmin too expensive. But after 3 Fitbit s, Garmin clearly wins.
what is the update? What is happening?
06-20-2021 22:47
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06-20-2021 22:47
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I have just tried this and my watch worked right away. The test call now works and I'm receiving notifications now. Thank you for posting your suggestion. I was getting so frustrated. That setting has always been on in my settings and I always received notifications until around two weeks ago.
Honestly, you saved me from taking my fitbit versa back to the shop. I upgraded only days ago and had it in mind to return it today for a refund so thank you!
I hope it works for others
06-20-2021 23:20
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06-20-2021 23:20
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Great, I just factory reset my Fitbit trying to fix this, so I lost all my data for nothing?

06-20-2021 23:58
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06-20-2021 23:58
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Buongiorno, visto che è un problema che colpisce moltissimi utenti. vorrei sapere quanto tempo si deve ancora aspettare visto che il problema lo deve risolvere l'assistenza fitbit. Oppure dobbiamo BUTTARE i nostri orologi che sono anche molto costosi. Mi chiedo i nuovi versa 3 hanno lo stesso problema?
Grazie

06-20-2021 23:59
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06-20-2021 23:59
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Silvia buongiorno, ho provato più volte questa procedura ma NON FUNZIONA.

06-21-2021 00:35
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06-21-2021 00:35
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This is making me return my $1500. Samsung n go to iPhone please fix asap

06-21-2021 01:10
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06-21-2021 01:10
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I have been having problems syncing my devices (Charge4 and Inspire2). There is another problem I have been picking up too, not auto recognizing my run. It just gives me steps. Both these watches are new.

