Android Notifications and Syncing Issues

[MattFitbit]

We are aware of an issue which may be impacting Android notifications and syncing. Our team is currently investigating and working on a fix. Thank you for your patience as we work to find a resolution. 

[NettiesWorld]

If your notifications is not fixed yet, this is worth a try:

Go to your device notifications and DISABLE "Enable Transliterations".

This worked for me after 2 weeks of no notifications.

Cheers,

Nettie 

[Tink1970]

This worked for me now receiving messages n e mails on watch. Thank you 

[SunsetRunner]

For the last 5 days my Charge 4 has just stopped connecting with my phone app. I have tried many times to re-sync it, and re-install it and re-boot the fitbit. When I retry to "Set up a Device" I just get a message that says "Network Operation Failed: Fitbit.com is down for maintenance". I chatted with one of the Fitbit people this evening who just asked me .which version etc I was using and then told me it was a problem with my set up and nothing to do with them, before he hung up on me!!! Any ideas??? It was working just fine before all the nonsense that has happened with the latest Update and is only 6mths old. I am seriously thinking of taking it back to get a refund and swap to another brand, despite having had several Fitbits. Any help would be appreciated seeing Fitbit chat is not interested in helping. Thanks.

[62andcounting]

I have an iPhone and am having this issue as well. Just wanted to make sure mine was in the mix. Thank you. 

[NettiesWorld]

It's definitely worth a try:

Go to your device notifications and DISABLE "Enable Transliterations".

This worked for me after 2 weeks of no notifications.

Cheers,
Nettie

[Penfold63]

where do you find device notifications on your device itself on the app or on your fitbit

[Penfold63]

So can you please tell me when this issue is going to be fixed this is two weeks I have had the problems which are affecting thousands of customer and all you are doing is saying you are aware of the issue

Moderator edit: all-caps

[Ahar123]

Is this for android or iPhone and where do u go do disable it, on the phone or device. I have a versa lite and I don’t see that option anywhere!

Sent from my iPhone

[Simonloveday619]

Worked for me too

[Simonloveday619]

Worked for me... now they just need to work on the fact that there's only 1 UK bank on fitbit pay 

[NettiesWorld]

It's on the app.
Click / tap your photo at top left corner to go into your account.
Click /tap on your device (eg. Versa 2)
Below the tiles in the General section, click / tap on Notifications.
At the bottom, under Advanced Settings, it is the "Enable Transliteration"
which you need to turn OFF.

See attached screenshot.

[NettiesWorld]

It's on the phone app.

Click / tap your photo at top left corner to go into your account. 

Click / tap on your device (eg. Versa Lite)

Below the tiles in the General section, click / tap on Notifications. 

At the bottom, under Advanced Settings, it is the "Enable Transliteration" which you need to turn OFF.

I hope this helps. 

[Sherrbear70]

Didn't work for me

[delia6710]

Yes , I did it and notifications work , I call customer service they didn't help,  but I was turning off and on everything and luckly I did exactly your step and it work!!Thank you!!Sent from my T-Mobile 4G LTE Device

[justinfreitag]

Disabled the feature and the test call worked! Nice pickup 👍

[Sherrbear70]

Didn't work for me 

[delia6710]

Follow this !! It work for me , now Im getting back notifications Sent from my T-Mobile 4G LTE Device

[justinfreitag]

Try restarting your watch and force stopping the phone app. Notifications
are working for me. Just remember that you'll only receive notifications
when your phone is locked.

[revjudith]

I have an iPhone but I am having the same problem. I used my Fitbit phone app to seek support but was told to use a different device and to begin my inquiry process again on the laptop. I am now at my laptop but the "connection" to the live chat option is not working here.

WHAT IS GOING ON???   I have only had this Inspire 2 for a few months, and its syncing capacities are dismal, the sleep log is perpetually dysfunctioning, etc.

[Cleanskin]

It's broken for everyone. I can only imagine how stressed out those programmers are.