Android Notifications and Syncing Issues

[MattFitbit]

We are aware of an issue which may be impacting Android notifications and syncing. Our team is currently investigating and working on a fix. Thank you for your patience as we work to find a resolution. 

[ElaineS527]

Any update on your timeline on when this will be fixed?????

[SmoochiesMom]

I have done all of the above, but it didn't work 😞

[rednecgirl2000]

Been dealing with this for over a week now!!! How much longer do I have to wait... have run out of patience!!!!!

[d26985]

Fitbit never responds!

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Regards,

Moderator Edit: Personal info removed

[qwertypam]

My Inspire 2 is BRAND NEW!   I think I have it synced to my PC now, but it still won't sync to my Samsung phone.   I remember when I first got a Fitbit it worked really easily.  I'm hoping they fix the bug.   It's really annoying because I basically like the device.  

[jlag]

Hopefully fixed soon.  Really frustrating.  I have a Charge 2.  It's still counting my steps, but not updating on the app.  I'm manually writing them down to keep a record of it.  Also, my "sync" button is not showing anymore.  Ugh.......

[MinaSoliman]

Versa3 with Android Moto G7 - Syncing but not receiving any notifications or phone calls at all. Rested the watch to factory settings twice and reconnected with no response at all - even the test call in the notification section in the app is not working - it's really shocking that a company like Fitbit that I once though it's a respectable one, would release un-tested firmware. and would spend 2 weeks without a fix. You should release the previous one and apologize till fixing the issues in the new version at least.

[Zinger95]

So tired of this. When will it be fixed. Ready to move on

[rlpkayaker]

I switched to the Galaxy 21 2 days ago and STILL can't get notifications. I've done the troubleshooting tips to no avail. I will not keep this phone if it doesn't work with my versa 2 but have a limited amount of time to return it. Can ANYONE tell me if this will ever be fixed? 

[DebbieSideXRide]

Any idea when this issue will be fixed?  I'm starting to get very frustrated with the Inspire 2.  The 1st one that I received totally quit after 1 week.  I waited approx 3 weeks for the replacement to arrive and have been having issues syncing since then.  Your fix above worked earlier but is no longer working.  Is this just me or are others having the same problems.  

[Updates_lag]

I am getting the notifications from WhatsApp on my watch Sense today. I think the issue is fixed for me. Using Samsung Ultra note to sync with my Sense. 

[resitm]

Cant you release the older working version of the app until you fix the issue? 

[SRHOMER1963]

Still waiting for fix

[Yorkie22]

When are fitbit going to sort this please it has now been four days of not receiving notifications or calls 

[Pinkgirl]

Thank you sooo much my notification are working!

[Pinkgirl]

I did this and my Notifications started working " gonin to notifications and disable transliteration"

[Jarokielce]

disabled transliteration helped. Versa 2 has started responding to notifications. thank you

[HelloMate]

This "trick" works only one day.......now notification dont dislays my Sense

[veks12]

Tried all troubleshooting tips and methods

Disabled transliteration for notifications

Re- Paired my Versa 2 (This allowed the devices to sync again but that's it)

Still no notifications... 
This is becoming increasingly more and more frustrating!! How long till this is sorted?

[Yorkie22]

I have tried all this too and still not working very annoying 😡my watch is the 

Charge 3