Android Notifications and Syncing Issues

[MattFitbit]

We are aware of an issue which may be impacting Android notifications and syncing. Our team is currently investigating and working on a fix. Thank you for your patience as we work to find a resolution. 

[MonikaHausmann]

Pairing, I should say, not even syncing yet.

[MonikaHausmann]

Brand new phone, freshly updated installed app. The pairing has been taking more than an hour. This is very very frustrating. 

[SunsetRunner]

Hi, I need help with my Fitbit Charge 4 and I do not see threads to review related to my issue.  About 4 days ago it started draining the battery within 5 hours; it will not last overnight, and now it will not even charge on the charger.  It used to last 3 days easy, even when I was using the GPS everyday.  I bought it last August.  I was not using the GPS at the time. I need help; it is my go-to for everything.  How do I fix it???

[SunsetRunner]

That update is, as usual, what caused the problem for me. Thanks, though.

[FitnessIdeation]

Any ETA of when the fix will start working? **ahem** annoying as i use it to monitor my BP .

[breannahammond2]

Is there also an issue with iOS notifications and syncing?? I have an iPhone and my Fitbit Inspire 2 hasn't been getting any of my texts/calls/calendar notifications for at least a week now no matter what I do to try and fix it.

[5151990May]

I know exactly how you feel

[MandyT13]

I don’t even have an android so I don’t what the heck is going on. Super annoying though. Everything is either gone or synced to something that’s doesn’t even have to do with my iPhone. I deleted the fit bit app, and I’m not connected to Bluetooth anymore.

Sent from my iPhone

[Limimol]

Is anyone’s fitbit working properly?

[McF.]

Was having notification issues on my Versa 3 last week, but switched off "Enable Transliteration" in my account in the app under the Advanced settings section of Notifications and it has been working again. 

[AllisonHowe]

I did the update at the beginning of the week and my phone is the right version and it still doesn't sync anymore.

[westlisa]

This still continues to be an issue for me. My sense will only stay synced for a short period of time and then it's disconnected again. I have firmware version 44.128.5.38. I use my Fitbit previously to make sure that I did not miss notifications, or phone calls that were important. Now most of the time I do not get any notifications or calls at all and must re-sync my Fitbit to my phone. This is very frustrating, to the point that I'm thinking about just getting a different type of smartwatch.

[Fletske]

The notifications are still not working.

[Sherlls]

Hi, I've uninstalled & reinstalled the fitbit app & restarted my phone. Phone is up to date & running Android 11. Fitbit app updated yesterday (26th June). My health metric data is still missing. Can you help? 

[SunsetRunner]

Have a Samsung A71 and Charge 3. Never had a problem with my last Samsung (A50). Been waiting since last years for Fitbit to fix this. Got excited about the new update. Updated to (3.43.1). Tried to add the Charge 3 again. Made sure all permissions were enabled etc.  We have found your tracker...connecting...connecting...connecting...NOPE!! Go to Bluetooth. Won't pair (An app is needed to use this device) or (Couldn't pair. Check settings for this device and try again). I have tried all the work arounds. I am not the only one! Why can't Fitbit fix this???????? Why should I have to buy another device when I have already spent money on a Fitbit I can no longer use??

[Jetpower]

No?

[Zumojuice]

If anything, the latest update I just got two days ago has forced HRV and Breathing Rate to stop working so seems there are more bugs in this update to be squashed 

[mphinton4055]

This doesn't help me....2nd time this has happened...seems to coincide with 'updates' my versa lite will not sync with my android phone after. Not happy!

[Teelee50]

Same thing..but not all of the health metrics are glitching. 

[AriesRach]

I have this version and still getting no vibrating. The notification are on my watch but no vibrating to announce their arrival. Have restarted phone and restarted watch a number of times