Android Notifications and Syncing Issues

[MattFitbit]

We are aware of an issue which may be impacting Android notifications and syncing. Our team is currently investigating and working on a fix. Thank you for your patience as we work to find a resolution. 

[fitster8]

Fitbit 3.43.1 on Android 11 here. Sense hasn't synced since mid-June for me, either. No calls. No texts. And the app has an error with each sync attempt. I keep waiting for the fix, checking Fitbit support (the Chat feature hasn't been available since this started...), checking for updates...but so far no fix.

[myskelly]

Have updated app and phone, rebooted phone and tracker, removed and reinstalled the app, unpaired and re-paired the tracker (that was fun because then it wouldn't pair again until after it had been on the charger overnight). Everything is up to date. All settings are correct. It's still not working.  It seems to sync after sitting on the charger and getting to full charge, while still on the charger, but not at all once I put it back on for the day.  Loses minutes as the day goes on.

[Sydneyfit]

This issue why I put watch in drawer for almost a year. Thought I'd try again, do happy when it fired right up. But that only lasted a day. I'm pretty sure it's getting banished to the drawer again.

[Bighaz]

Still doesn't work!!!

[houda]

All is well with my Fitbit now

[Wareagle27]

What a joke.. absolutely ridiculous..y'all need to take the "solved" post off bc obviously it isn't "solved".  Versa lite is basically a paperweight..log into Fitbit app to begin..been there done that like a million times 🤣😂😆🤣😂🤬😡

[aggiejudy]

Charge 3 atFitbit v 3.43.1. Android v11. After uninstalling/installing app, trying to change clock, etc. Device still has not sync'd since June 15th.  Battery.charge = full.  Nothing on the screen and what appears is too dim to see even without lights.  This was a replacement to anither one that died before warranty expired. What should be the lifespan? Do i ask for another replacement because i love the app i am just disappointed in Charge 3 device failing.

[Mssyh3707]

I called customer service to fix my Versa 2. This may work on any?  Anyway, hold side button down 8 to 10 seconds until powers off. Then let go and push and hold same button until the fitbit shakes. This is a factory reset, but after doing it and rebluetoothing it to my phone it reconnected and installed fitbit updates.  Working like a champ again!  😀

[Keyjeb]

How about a more recent update 

[Keyjeb]

Can't pair my Charge 4 either

[SBL12]

Hello - I  have android 3.43.1 version and the OS is Android 11.  My flex 2 won't sync and all 5 lights just keep flashing.  Is this part of the same problem or something different?

[aggiejudy]

Hi -  When i hold down button 8-10 seconds i get 2 dashes -- on the screen briefly before it goes blank again.  

Judy

[aggiejudy]

Sounds similar but my charge 3. When i hold power button down 8-10 seconds as suggested in other posts i get 2 dashes -- on screen for a mome t and they disappear.

Judy

[hen]

My steps and cals burned are way off.  My Flex isn't syncing correctly.  I updated the app.  Uninstalled and re installed  the app.  Charged my fitbit, everything you can think of.  I have an android 7.1.1

Whatever you guys did.  Undo it please.  It's not right to require a newer tablet to work the device.  You are squeezing people out. 

[Fitwing]

If are aware of an issue which may be impacting Android notifications and syncing, why did FitBit tell me to send my Versa 3 back?

[charly57390]

Can't pair my Charge 4 either (Androïd 10)

Fitbit version 48.20001.100.43

Fitbit app version for Androïd 3.43.1

[Yorkie22]

Charge 3 still having syncing issues
Android Version 11 Fitbit update 3.43.1
Why are Fitbit saying this is fixed when clearly it is not working?

I have been talking to fitbit daily and they tell me they are working on it
will be in touch again and everyday until this is sorted out as they seem
to be fobbing us off and hoping it will fix itself 😡

[Marcelh1970]

I have also the correct settings and versions, but since yesterday the syncing does not work anymore. This is not solved as you mention.

[barbj41]

I am still having issues with this problem. Sick of it. Sense cost to much not to work 

[Mssyh3707]

There was no other updates per customer service.