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Android app version 3.19.1 - Deleting old messages

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‎04-21-2020 11:17 - last edited on ‎05-01-2020 14:33 by Fitbit Moderator

‎04-21-2020 11:17 - last edited on ‎05-01-2020 14:33 by Fitbit Moderator

Now the Android app is updated to version 3.19.1 (I jumped from 3.18 to 3.19.1), you can delete your old messages and notifications.

Nice.

 

Ughh, 24 hours later... they are all back 😨

 

Moderator edit: Subject for clarity 

(Broken Fitbits One, Charge 2 and 3). Using Charge 4 and Garmin fēnix 6. App vs 4.41. Android 14
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‎05-02-2020 01:06

In response to RicardoFitbit

‎05-02-2020 01:06

Hi @RicardoFitbit , thanks for your reaction.

I am sorry I didn't update my post again. I am able to delete the messages and they stay away over time too, everything is working fine.

So I am very satisfied again.

(Broken Fitbits One, Charge 2 and 3). Using Charge 4 and Garmin fēnix 6. App vs 4.41. Android 14

View best answer in original post

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‎05-01-2020 14:33

‎05-01-2020 14:33

Hi @Corr, I'm happy to see you again posting in the Android board again! Sorry for the delay in responding your post.

 

Thanks for reporting this and sharing your feedback with us, I understand how important is for you to delete old messages from your Fitbit app. We are striving to improve the Fitbit experience, the feedback that was shared in your post is appreciated for us to continue working on this.

 

I'll be around if you need anything else.

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‎05-02-2020 01:06

In response to RicardoFitbit

‎05-02-2020 01:06

Hi @RicardoFitbit , thanks for your reaction.

I am sorry I didn't update my post again. I am able to delete the messages and they stay away over time too, everything is working fine.

So I am very satisfied again.

(Broken Fitbits One, Charge 2 and 3). Using Charge 4 and Garmin fēnix 6. App vs 4.41. Android 14
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‎05-03-2020 11:45

In response to Corr

‎05-03-2020 11:45

Your reply is appreciated @Corr.

 

I'm happy to know that you're able again to delete the Fitbit app messages. Please do not hesitate to contact me back if you require further assistance with this matter, I'll be around ready to help you out.

 

Thanks for being part of the Fitbit family.

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