Hi there @chatis, it's nice to see you have joined the Fitbit Community! If the initial set up is failing all other features won't be able to work with your phone.
So if you are experiencing issues to pair your tracker please give it a try to the following steps:
- Turn your Fitbit device off and back on using the instructions from this post.
- Try the setup process again.
- If you can't set up after a restart, reboot your phone or tablet (turn it off and then back on).
- Try setting up your device again.
- If you can't set up after the reboot, try uninstalling and reinstalling the Fitbit app.
If you were able to paired your tracker and still you are not receiving notifications, you can find more details from our latest update about this issue here.
For music control you can find more help in this post.
See you around and hope this helps.
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