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Can't see any notifications besides calls

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I feel like I tried everything here. What I'd like to see is texts.

Device: Galaxy S6 Edge+

Fitbit: Versa 2

Messaging App: Google Messages

 

No matter what I've done I can't see texts on my FitBit. Please assist.

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Hi @Canzosis. Welcome to the Community Forums.

 

Thanks for letting me know about your Versa 2 and the steps tried prior posting. I've confirmed that your Samsung Galaxy S6 Edge+ phone isn't part of our compatible devices list, meaning that the Fitbit app hasn't been optimized to work on this model. While this might be the reason why the text notifications aren't working well, please verify the following:

 

  • By not able to see your text on the Versa 2, do you mean that the text notifications aren't going through your watch, or that your watch doesn't display full content of your text message?
  • Besides calls, are you able to receive the rest of your notifications (calendar and apps)?
  • What's the name of the messaging app that you're using?

 

In the meantime, please give a try to the following:

 

  1. Open your "Messages" app on your Samsung Galaxy S6 Edge+ phone.

  2. Go to "Settings" and click on "Notifications".

  3. Make sure there is a check mark next to "Preview Message".

  4. Then go back to the Fitbit app and sync your Versa 2.

 

I'll be around, keep me posted.

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