help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't see any notifications besides calls

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-22-2019 09:48

‎11-22-2019 09:48

I feel like I tried everything here. What I'd like to see is texts.

Device: Galaxy S6 Edge+

Fitbit: Versa 2

Messaging App: Google Messages

 

No matter what I've done I can't see texts on my FitBit. Please assist.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎11-24-2019 15:05

‎11-24-2019 15:05

Hi @Canzosis. Welcome to the Community Forums.

 

Thanks for letting me know about your Versa 2 and the steps tried prior posting. I've confirmed that your Samsung Galaxy S6 Edge+ phone isn't part of our compatible devices list, meaning that the Fitbit app hasn't been optimized to work on this model. While this might be the reason why the text notifications aren't working well, please verify the following:

 

  • By not able to see your text on the Versa 2, do you mean that the text notifications aren't going through your watch, or that your watch doesn't display full content of your text message?
  • Besides calls, are you able to receive the rest of your notifications (calendar and apps)?
  • What's the name of the messaging app that you're using?

 

In the meantime, please give a try to the following:

 

  1. Open your "Messages" app on your Samsung Galaxy S6 Edge+ phone.

  2. Go to "Settings" and click on "Notifications".

  3. Make sure there is a check mark next to "Preview Message".

  4. Then go back to the Fitbit app and sync your Versa 2.

 

I'll be around, keep me posted.

Best Answer
0 Votes