Celebrations not working after recent update

[Mahagk]

 After we complete our goal when we open app a green flash with stars come. Also if every task like steps calories are achieved the whole screen flashes with green .it is a real motivating thing to see after doing the hard work of exercises throughout the day. After recent app update its not working

Moderator edit: Clarified subject

[LanuzaFitbit]

Hello @Mahagk. Welcome to the Forums.

I can definitely see how this can be a very motivating!

Maybe you could try to force close the app and then open it up again in order to force it to reload everything again and have the celebrations show up once again.

Let me know if you have any further questions.

[Mahagk]

But if i force close do i have to reinstall app and i saw from the link
that all my data will be lost.pls confirm

[LanuzaFitbit]

Hello @Mahagk.

If you force close the app it doesn't necessarily mean that you have to uninstall it. Even if you did, no data would be lost as it is all stored in our servers and then downloaded to the app once you connect. Anything that has already synced to the app will not be lost in any way.

Let me know if you have any further questions.

[Mahagk]

hi ,

Force restart did not help.pls suggest

thanks
Maharaja

[LanuzaFitbit]

Hello @Mahagk.

Thanks for giving that a shot. 

Could it be that you changed your goal by accident? Please check what your current goal is and verify that you have indeed reached it. You can click here to get more details on the matter.

Let me know if you have any further questions.

[Mahagk]

hi

,

no. its not the case. once i reach my goal the green text comes but it does not flash. it had come earlier before the update. i am sure its not my individual problem. people may not report it as its not a major thing for many people

[LanuzaFitbit]

Hello @Mahagk.

Thanks for that clarification.

I will be sure to pass this on to the rest of the team. Whenever we have any news or updates on the matter we'll be sure to let everyone know about it. 

If you have the time maybe you could visit one of our Discussion boards in the meantime. Lots of topics to talk about in there.

Let me know if there is anything else that I can do for you.